Shipping is from Winnipeg, Manitoba, Canada.
Most non-local orders (not including wholesale or special custom orders) ship within 1-3 business days.
We ship using Canada Post, UPS, Fedex, Purolator and Canpar.
Local deliveries are made by our driver or shipped via courier. Local apartment or condo deliveries are shipped via Canada Post unless we have confirmation you can allow us access (in person or remotely) to the building to deliver.
Local pickups will be sent pickup instructions once the order is complete. Our pickup times are pretty flexible and include days, evenings and weekends.
We ship to Canada and the USA only. Unfortunately due to customs and licensing regulations on the import of bath and body products in other countries we are limited to Canada and the USA only.
Orders to the USA may incur additional customs or brokerage fees and those are the responsibility of the purchaser. Delays may occur with customs processing and unfortunately those are out of our control. We do ship a large volume to the USA and rarely have any delays or additional costs.